(Recovered) A problem has occurred in which newly created applications after June 1, 2024 at 10:40 a.m. cannot be used.
On Monday, April 10, 2023, from 04:02PM to 04:10PM JST, the turn server located in the Netherlands became unstable (recovered)
On Thursday, September 29, 2022, from 21:30 to 22:00 JST, the signaling server became unstable (recovered)
On Nov. 17th, 2021, Failure information from 02:36 AM (JST) to 03:09 AM (JST) (recovered)
November 16th, 2021, 11:52AM(JST) Failure information about Dashboard (recovered)
Failure information about Dashboard. (recovered)
SkyWay was not available from 12:36 to 12:42 (JST) on May 10, 2021 (Monday).
Failure information about Dashboard.
Tuesday, March 23, 2021, from 14:10 (JST)-15:22 (JST), a new connection from iOS/Android SDK was not possible (restored)
Monday, March 8, 2021 16:03(JST)-16:31 There was an incident that prevented connection to SkyWay's TURN server deployed in the Netherlands (restored)

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On Jan, 02th, 2021, at 06:01 AM (JST), multiple error logs were output during new connections for about one minute(recovered).

Updated January 12, 2021 01:37

For about one minute starting from 06:01 AM (JST) on Saturday, January 02, 2021, multiple error logs such as the following were output when making a new connection.

# Example) In case of JS-SDK
net::ERR_NAME_NOT_RESOLVED

This is caused by a failed request to the signaling server.
When a request fails, multiple retries are made, so in this case, 99.99% of new connections can be made successfully.

We sincerely apologize for any inconvenience caused.

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