(Recovered) A problem has occurred in which newly created applications after June 1, 2024 at 10:40 a.m. cannot be used.
On Monday, April 10, 2023, from 04:02PM to 04:10PM JST, the turn server located in the Netherlands became unstable (recovered)
On Thursday, September 29, 2022, from 21:30 to 22:00 JST, the signaling server became unstable (recovered)
On Nov. 17th, 2021, Failure information from 02:36 AM (JST) to 03:09 AM (JST) (recovered)
November 16th, 2021, 11:52AM(JST) Failure information about Dashboard (recovered)
Failure information about Dashboard. (recovered)
SkyWay was not available from 12:36 to 12:42 (JST) on May 10, 2021 (Monday).
Failure information about Dashboard.
Tuesday, March 23, 2021, from 14:10 (JST)-15:22 (JST), a new connection from iOS/Android SDK was not possible (restored)
Monday, March 8, 2021 16:03(JST)-16:31 There was an incident that prevented connection to SkyWay's TURN server deployed in the Netherlands (restored)

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On Nov. 17th, 2021, Failure information from 02:36 AM (JST) to 03:09 AM (JST) (recovered)

Updated November 24, 2021 01:02

During the period of 02:36 AM (JST) to 03:09 AM (JST) on Wednesday, November 17, 2021, new video calls, voice calls and data communications using SkyWay were unavailable. Video calls, voice calls, and data communications that were in progress prior to this time were unaffected.

The service has now been recovered.

We sincerely apologize for any inconvenience caused.

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