Maintenance, Failure

Maintenance

• Friday, September 30, 2022, Emergency System Maintenance
• November 27th, 2021, Impact of Enterprise Cloud 2.0 Emergency System Maintenance
• June 22nd, 2021(JST), Adding IP Address of TURN Server.
• May 25th, 2021(JST), Impact of Enterprise Cloud 2.0 System Maintenance
• Mar. 11st, 2021, System Maintenance 3:00am - 4:00am(JST)
• January 9th, 2021, Impact of Enterprise Cloud 2.0 System Maintenance

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Failure

• (Recovered) A problem has occurred in which newly created applications after June 1, 2024 at 10:40 a.m. cannot be used.
• On Monday, April 10, 2023, from 04:02PM to 04:10PM JST, the turn server located in the Netherlands became unstable (recovered)
• On Thursday, September 29, 2022, from 21:30 to 22:00 JST, the signaling server became unstable (recovered)
• On Nov. 17th, 2021, Failure information from 02:36 AM (JST) to 03:09 AM (JST) (recovered)
• November 16th, 2021, 11:52AM(JST) Failure information about Dashboard (recovered)
• Failure information about Dashboard. (recovered)

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Call Disconnection Issues in SFU

• Failure information about SFU server. (recovered), Thu. April 24, 2025 08:25am
• Failure information about SFU server. (recovered), Thu. April 10, 2025 10:04am
• Failure information about SFU server. (recovered), Wed. April 9, 2025 02:36pm, 05:03pm, 06:01pm and 06:02pm
• Failure information about SFU server. (recovered), Tue. April 8, 2025 02:13pm
• Failure information about SFU server. (recovered), Thu. April 3, 2025 05:50pm
• Failure information about SFU server. (recovered), Thu. March 27, 2025 03:12pm

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