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SkyWay Support Team

  • Total activity 248
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Activity overview

Latest activity by SkyWay Support Team
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    SkyWay Support Team created an article,

    Failure information about Dashboard. (recovered)

    Updated (Jun 11, 2021, 12:37 PM JST):  This problem has been fixed on Friday, June 11, 2021, around 12:25 (JST). We apologize for any inconvenience this may have caused. --- New registration and pa...

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    SkyWay Support Team created an article,

    Failure information about SFU server. (recovered)

    On Monday, June 7th, 2021, 08:58(JST), an SFU server became unstable and existing calls were disconnected in the SFURoom.It has been recovered. We appreciate your understanding.

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    SkyWay Support Team created an article,

    June 22nd, 2021(JST), Adding IP Address of TURN Server.

    The new TURN server IP address will be added at June 22nd, 2021(JST). Change configuration of your network systems by that day if you need, the case that you control the permission or route of the ...

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    SkyWay Support Team created an article,

    May 25th, 2021(JST), Impact of Enterprise Cloud 2.0 System Maintenance

    The system maintenance is over. Thank you for your cooperation.--- The system maintenance of Enterprise Cloud 2.0 is scheduled on May 25th, 2021(JST). The detail information can be found at Enterpr...

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    SkyWay Support Team created an article,

    Failure information about SFU server. (recovered)

    On Monday, May 24, 2021, 10:16(JST), an SFU server became unstable and existing calls were disconnected in the SFURoom.It has been recovered. We appreciate your understanding.

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    SkyWay Support Team created an article,

    Failure information about SFU server. (recovered)

    On Wednesday, May 19, 2021, from 11:09 (JST), an SFU server became unstable and existing calls were disconnected in the SFURoom. It has been recovered. We appreciate your understanding.

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    SkyWay Support Team created an article,

    Failure information about SFU server. (recovered)

    On Wednesday, May 12, 2021, 09:49(JST), an SFU server became unstable and existing calls were disconnected in the SFURoom.It has been recovered. We appreciate your understanding.

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    SkyWay Support Team created an article,

    SkyWay was not available from 12:36 to 12:42 (JST) on May 10, 2021 (Monday).

    From 12:36 to 12:42 (JST) on May 10, 2021, all SkyWay services were unavailable. It is currently restored. We apologize for any inconvenience caused.

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    SkyWay Support Team created an article,

    Failure information about Dashboard.

    Updated (May 12, 2021, 12:44 PM JST):  This issue was resolved on Wednesday, May 12, 2021, around 12:30 PM. We apologize for any inconvenience this may have caused. ---   Since Thursday, April 22, ...

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    SkyWay Support Team created an article,

    Failure information about SFU server. (recovered)

    On Thursday, April 22, 2021, 12:35(JST), an SFU server became unstable and existing calls were disconnected in the SFURoom.It has been recovered. We appreciate your understanding.