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SkyWay Support Team

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  • The joined up limit of SFU room

    A SFU room is only joined up to 1000 times. If you can try to join more than 1000 times, the following error: type:  room-error message: A SFU room is only joined up to 1000 times. When everyone ...

  • Browser and OS supported by SDK

    SkyWay SDK (Version 1.0.0+) supports the following browsers and OS. JavaScript SDK Google Chrome: latest two stable versions Firefox: latest two stable versions Safari:latest stable version Micro...

  • ECLWebRTC SFU supports DTLS1.2

    Chrome will drop DTLS 1.0 in version 81 and Firefox will drop in March. ECLWebRTC SFU is supports DTLS 1.2. reference: Issue 10261: Drop DTLS 1.0, TLS 1.0, TLS 1.1 Support From WebRTC in M81  mozil...

  • Communication requirements

    ECLWebRTC uses the following servers and ports: Dispatcher Direction Protocol Port Server address Purpose Client -> Server TCP(HTTPS) 443 dispatcher.webrtc.ecl.ntt.com Get address of sig...

  • Which browsers are supported?

    Chrome, Firefox, Opera and Safari are WebRTC ready.IE does not have WebRTC support, but the new edge browser is advance the development of WebRTC support. Please refer to the URL below for further ...

  • Released the audio recording function

    We released the audio recording function. Please check "Details of Recording(written in Japanese)" for more detail.  

  • "WebRTC Gateway" released as official feature.

    We released "WebRTC Gateway" as a official feature. Please check our GitHub repository for more detail.

  • "WebRTC Gateway" released as a experimental feature.

    2019.12.12 We released "WebRTC Gateway" as a official feature. --- We released "WebRTC Gateway" as a experimental feature. Please check our GitHub repository for more detail.

  • Nov 26th, 2019, Impact of Enterprise Cloud 2.0 System Maintenance

    The system maintance of Enterprise Cloud 2.0 is scheduled on Nov 26th-27th, 2019 (JST). The detail information can be found at Enterprise Cloud Knowledge Center. During the maintenance, there are s...

  • Oct 28th, 2019 Failure information about signaling servers. (recovered)

    On October 28, 03:05 to 03:08(JST), New connection to signaling servers and listAllPeers could not be used. We have confirmed that it has been recovered. I apologize for any inconvenience.