SkyWay Support Team
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Articles
Recent activity by SkyWay Support Team Sort by recent activity-
Oct. 22nd, 2020, System Maintenance 3:00am - 4:00am(JST)
SkyWay will undergo an update in order to increase security. 1. Date03:00am - 04:00am(JST) on October 22nd, 2020 2. SystemEnterprise Edition and Community Edition 3. Sevice ImpactFor a few minutes ...
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Can you give some examples of SkyWay being used?
A company named Mendori has added video call functionality to it's contact portal, and is using SkyWay to support the technology. A large Japanese financial institution has introduced an internal w...
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After Sep 1st, 2020, the limit on Community Edition usage will be changed from an application to a per-account basis.
Thank you for using SkyWay. After Sep 1st, 2020, the limit on Community Edition usage will be changed from an application (API key) to a per-account basis. Our thoughts on the Community Edition Sky...
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July 14th, 2020, Impact of Enterprise Cloud 2.0 System Maintenance
The system maintance of Enterprise Cloud 2.0 is scheduled on July 14th-15th, 2020 (JST). The detail information can be found at Enterprise Cloud Knowledge Center. During the maintenance, there are ...
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Safari and Edge support history
Please check the FAQ for the latest supported browsers and operating systems for the SDK provided by SkyWay. Update: January 15, 2020 SkyWay JavaScript SDK supported Microsoft Edge Version 79+. Up...
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About WebRTC Browser Support
Please check the FAQ for the latest supported browsers and operating systems for the SDK provided by SkyWay. Chrome, Firefox, Opera, Safari and Edge are WebRTC ready.IE does not have WebRTC suppor...
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How good is the audio and video quality? What bitrates do they offer?
Audio uses a codec named "Opus", with bitrates in the about 32Kbps. Video uses the VP8 codec, with a bitrates in the about 1600Kbps. The bitrate can change to suit the network conditions. Bad net...
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Communication requirements
ECLWebRTC uses the following servers and ports: Dispatcher Direction Protocol Port Server address Purpose Client -> Server TCP(HTTPS) 443 dispatcher.webrtc.ecl.ntt.com Get address of sig...
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Added capacity limit for Room.send function. (Updated May 18th 2020, JST)
Updated (May 28th 2020, JST) On May 26th, we released JavaScript SDK v3.0.0, a new SDK with additional restrictions. Updated (May 18th 2020, JST) JavaScript SDK will be released as v2.1.0 in the we...
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Adding sending interval limit of the Room.send function
In order to provide a more stable service, we have decided to limit sending interval of the Room.send function to once every 100msec. In JavaScript SDK v2.1.0, which is scheduled to be released in ...