SkyWay Support Team
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Recent activity by SkyWay Support Team Sort by recent activity-
Failure information about SFU server. (recovered)
On Tuesday, January 19, 2021, from 08:23 (JST) to 08:30, some SFU server became unstable and new connections and existing calls were disconnected in the SFURoom.It has been recovered. We appreciate...
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The location of TURN server
The TURN servers provided in SkyWay are distributed in 4 areas : Tokyo Taiwan U.S Netherlands During the WebRTC connection, the TURN server with minimum latency between a client and the TURN serv...
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January 9th, 2021, Impact of Enterprise Cloud 2.0 System Maintenance
The system maintenance is over. Thank you for your cooperation.--- The system maintenance of Enterprise Cloud 2.0 is scheduled on January 9th, 2021 (JST). The detail information can be found at Ent...
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Oct 28th, 2019 Failure information about signaling servers. (recovered)
On October 28, 03:05 AM to 03:08 AM (JST), New connection to signaling servers and listAllPeers could not be used. We have confirmed that it has been recovered. I apologize for any inconvenience.
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Oct 8th, 2019 Failure information about signaling servers. (recovered)
On October 8, 2019, around 09:40 PM (JST), There was a failure that was difficult to connect to the signaling server. It is a temporary failure and we have confirmed that it has been recovered. I ...
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Failure information about sfu server. (recovered)
On Thursday, December 17, 2020, at around 08:05 PM (JST), the SFU server became unstable and some SFURoom participants were forced to leave. The service has now been restored. We sincerely apologiz...
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On Dec 17th, 2020, Failure information from 03:00:00 AM (JST) to 03:01:18 AM (JST) (recovered)
During the period of 03:00:00 AM (JST) to 03:01:18 AM (JST) on Thursday, December 17, 2020, new video calls, voice calls, data communications, dashboards and management APIs using SkyWay were unava...
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On Jan, 02th, 2021, at 06:01 AM (JST), multiple error logs were output during new connections for about one minute(recovered).
For about one minute starting from 06:01 AM (JST) on Saturday, January 02, 2021, multiple error logs such as the following were output when making a new connection. # Example) In case of JS-SDKnet:...
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SkyWay can be used with WKWebView in iOS 14.3
We have confirmed that official sample apps (MeshRoom, SFURoom, p2p-media) using SkyWay JavaScript SDK can be used with WKWebView of iOS 14.3 released on 2020.12.15 (JST). You need to include the f...
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Bug notification: Muting and unmuting bring the audio stream delayed in SFURoom.
If users mute/unmute their audio repeatedly, their audio stream could be delayed for about 1 second during a video/audio calling with SFURoom. The audio delay is recovered if the users leave and re...